Ziem network
Customs clearance and freight forwarding in Indonesia
Indonesia is the largest economy in South-East Asia and one of the region's most regulated import markets.
Shipping to and from Indonesia
Indonesian import declarations are lodged through CEISA. Importers need a business identification number (NIB), and many goods are subject to import restrictions (lartas) that require permits before arrival. Missing approvals are the most common reason for long dwell times, so we check them first.
The Ziem network team in Indonesia works directly with Customs to resolve queries, under our brand and with the data we prepare.
Key facts for Indonesia
- Customs clearance
- Ziem network
- Customs authority
- Directorate General of Customs and Excise (DJBC, Bea Cukai)
- Framework and systems
- Indonesian Customs Law, CEISA
- Importer registration
- a business identification number (NIB) that also serves as the importer ID
- Main airports
- Jakarta Soekarno-Hatta (CGK), Surabaya (SUB)
- Main seaports
- Tanjung Priok (Jakarta) and Tanjung Perak (Surabaya)
- Road freight
- Pick-up and delivery on Java and inter-island connections.
- Peak and holiday periods
- Lebaran (Idul Fitri) with extended collective leave and congestion before and after
What we handle in Indonesia
Import clearance
Declarations via CEISA, duty and tax calculation and release at CGK or SUB.
Import restriction checks
Review of lartas requirements and coordination of permits.
Export clearance
Export declarations for Indonesian manufacturers.
Importer set-up support
Guidance on NIB and importer registration.
Air freight with own AWB
Direct air waybills from Jakarta and Surabaya.
Services in Indonesia
- Air freight to and from IndonesiaAir freight for time-critical and high-value cargo between Europe, the Americas and Asia.
- Sea freight to and from IndonesiaFCL and LCL sea freight on the main trade lanes, with pre-carriage and on-carriage by road or rail.
- Customs clearance in IndonesiaImport and export clearance by our in-house customs teams in 8 countries and by partner teams in the Ziem network.
Customs clearance in Indonesia
Ziem network
Customs clearance in Indonesia is handled by a partner team in the Ziem network, under the Ziem Logistics brand and to our procedures.
For air freight to and from Indonesia we issue our own air waybills.
Importers in Indonesia need a business identification number (NIB) that also serves as the importer ID.