Manila, Philippines

Customs clearance in Manila

Import and export clearance for shipments to and from Manila. Customs clearance in the Philippines is handled by our own in-house customs team.

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Industries in Manila and how we support them

Metro Manila is the country's largest consumer market and the base for importers and distributors of consumer goods, pharmaceuticals, medical devices, IT hardware and spare parts. The BPO sector and data centres drive demand for servers and network equipment, and the capital is the redistribution point for goods heading to the provinces. Ziem Logistics flies cargo through MNL on our own air waybills, uses Next Flight Out for urgent parts and On-Board Couriers for hand-carried items, and moves FCL and LCL via MICT or Batangas. Customs clearance in the Philippines is handled in-house: our own customs team prepares and files the declarations with the Bureau of Customs, without sub-agents or outside brokers.

Operational logistics facts for Manila

HubSpecialisationLocal advantage
Ninoy Aquino International Airport (MNL) cargo terminalsGeneral cargo, pharma, electronics, spare partsMost international flights in the Philippines and the domestic air hub to the islands
Manila International Container Terminal (MICT)FCL and LCL to and from Asia, Europe and the AmericasMain international container terminal of the country, inside Metro Manila
Manila North HarborDomestic sea freight to the Visayas and MindanaoOnward shipping to the islands from the same city
Clark International Airport (CRK) as alternativeAir freight when MNL is congestedSecond air gateway for Luzon, reached via NLEX

Airports, seaports and connections in Manila

  • AirportNinoy Aquino International MNL
  • SeaportManila International Container Terminal and Batangas

Ninoy Aquino International Airport (MNL) in Pasay and ParaƱaque is the main international air cargo gateway of the Philippines, with several cargo terminals on the airport perimeter and the most international flights in the country. It is also the hub for domestic air freight to the Visayas and Mindanao. Clark International Airport (CRK) north of Metro Manila is an alternative when MNL is congested. Sea freight runs through the Port of Manila: the Manila International Container Terminal (MICT) in Tondo, Manila North Harbor for domestic shipping and Manila South Harbor. The Port of Batangas south of the capital is the main alternative container port for Southern Luzon.

The North Luzon Expressway (NLEX) runs north to Bulacan, Pampanga and Clark, and the South Luzon Expressway (SLEX) runs south to Laguna and Batangas, while the Skyway and the NLEX-SLEX Connector link both through Metro Manila. The NAIA Expressway connects the airport with the Skyway and Manila Bay. Truck ban windows apply on some Metro Manila roads, so pick-ups are planned around them. We arrange pick-up and delivery across Metro Manila.

In-house customs team

Import and export entries for the Philippines are prepared and filed by our in-house customs team. The same team checks the documents before the goods leave origin, so most open points are settled before the goods arrive.

Customs clearance in the Philippines

In-house customs team

Customs clearance in the Philippines is handled by our own in-house customs team.

For air freight to and from the Philippines we issue our own air waybills.

Importers in the Philippines need accreditation as an importer with the Bureau of Customs.

Avoiding delays at customs

Most customs delays come from inconsistent documents: different values on invoice and packing list, missing HS codes or unclear goods descriptions. We review the documents against each other before departure, so the declaration in the Philippines can be filed without queries.

Frequently asked questions

Who clears customs for imports arriving in Manila?

Ziem Logistics clears customs in the Philippines in-house. Our own customs team prepares and files every declaration with the Bureau of Customs, whether the goods arrive at NAIA or at the Port of Manila, without sub-agents or outside brokers.

What does an importer in Metro Manila need before the first shipment?

The importer needs accreditation with the Bureau of Customs. Many goods also need permits or clearances from other agencies, for example the FDA for food, drugs, cosmetics and medical devices, the NTC for radio equipment, or the Bureau of Plant Industry and Bureau of Animal Industry for agricultural products. We check this during tariff classification.

What delays customs release in Manila most often?

Most delays come from missing permits, inconsistent invoices or wrong tariff codes, which can lead to examination or a request for more documents. Clearance depends on complete documents, so our customs team checks the file before the goods arrive.

More services in Manila

Customs Clearance in other cities in the Philippines