Customs clearance in 21 markets · Own air waybills in 17 · NFO & OBCops@ziem-logistics.com+49 40 57290280+1 321 307 4321
Indonesia · Customs · BTH

Customs clearance Batam

Import and export customs clearance for companies in and around Batam. Declarations, duties and taxes, permits and release, prepared before your goods arrive.

  • CityBatam
  • Local time--:--
  • AirportsBTH · SIN
Tanjung Priok container port, Jakarta
At a glance
Customs authority
Directorate General of Customs and Excise (DJBC, Bea Cukai)
Customs clearance
Ziem network partner, under our brand
Systems
Indonesian Customs Law - CEISA
Importer requirements
a business identification number (NIB) that also serves as the importer ID
Airports
Hang Nadim (BTH) and Singapore Changi (by ferry) (SIN)
Seaport
Batu Ampar
Customs · Batam

Customs clearance for Batam

In Indonesia, customs clearance is handled by a dedicated partner team that works under the Ziem Logistics brand, to our procedures and with the shipment data we prepare. You deal only with Ziem Logistics, from booking to release. Companies in Batam, especially in electronics, shipbuilding and oil and gas services, rely on fast and correct declarations. Batam is a free trade zone just south of Singapore, with special customs rules.

  • Import declarations for BatamDeclarations with Directorate General of Customs and Excise (DJBC, Bea Cukai), duty and import tax calculation, and release for delivery in Batam.
  • Export declarations from BatamExport filings and evidence of export for goods leaving Indonesia.
  • RegistrationsHelp with the importer registration required in Indonesia: a business identification number (NIB) that also serves as the importer ID.
  • Classification and originHS classification, preferential origin and duty estimates before your goods ship.
  • Permits and regulated goodsLicences for pharma, food, electrical goods, dual-use items and other regulated products.
  • Air and sea arrivalsClearance for cargo arriving at BTH, SIN and by sea via Batu Ampar.
Your contact for Batam

Ziem Logistics operations desk

Cut-off and acceptance times
Current cut-off times for Batam on request: we confirm them with every booking.
Planning

Plan around local peaks in Batam

Holidays: In Indonesia, Lebaran (Idul Fitri) with extended collective leave and congestion before and after can slow down customs, airlines and trucking. Book early and send documents in advance around these dates.

Transport

Air freight from and to Batam

Need the transport as well? We fly your cargo via Hang Nadim (BTH) and Singapore Changi (by ferry) (SIN), including Next Flight Out and on-board courier, and handle customs in the same shipment file.

Air freight from and to Batam → · Freight & customs in Indonesia →

Trade lanes

Main lanes from Batam

The most important connections from Indonesia, with our own team or trusted customs partners at destination.

FAQ

Customs clearance Batam: FAQ

Can't find your answer? Email ops@ziem-logistics.com or call +49 40 57290280.

Who clears customs for my goods in Batam?

Customs clearance in Indonesia is handled by a partner team in the Ziem network. It works under the Ziem Logistics brand and to our procedures. You deal only with Ziem Logistics.

What do importers in Batam need?

Importers in Indonesia generally need a business identification number (NIB) that also serves as the importer ID. We check registrations, classification and permits before the shipment leaves origin.

Which customs authority is responsible for Batam?

Directorate General of Customs and Excise (DJBC, Bea Cukai). Declarations are filed electronically (Indonesian Customs Law - CEISA).

How long does customs clearance take in Batam?

With complete documents and data, most entries are released within hours of arrival. Inspections, missing permits or holidays such as Lebaran (Idul Fitri) with extended collective leave and congestion before and after can add time.

Can you also transport my goods to Batam?

Yes. We offer air freight via Hang Nadim (BTH) and Singapore Changi (by ferry) (SIN), sea freight via Batu Ampar, Next Flight Out and on-board courier.

Do you use local agents in Batam?

No. We work directly with the airlines and issue our own air waybills, and we do not use local agents. Where we cannot do it ourselves, we use a few long-standing, trusted partners for road transport and customs, under our procedures. We do not work as an agent for other forwarders: our customers are shippers and consignees.

Get a quote

Tell us about your shipment

Send us the lane, the goods and the timeline. We reply within one business day. For urgent cargo, call us directly.

Request a quote Call