Batam, Indonesia
Customs clearance in Batam
Import and export clearance for shipments to and from Batam. Customs clearance in Indonesia is handled by a partner team in the Ziem network, under the Ziem Logistics brand and to our procedures.
Industries in Batam and how we support them
Batam is part of the Batam, Bintan and Karimun free trade zone and hosts electronics and electrical manufacturing in industrial parks such as Batamindo in Muka Kuning, shipyards and offshore fabrication yards in Tanjung Uncang, and oil and gas service companies. Many plants work closely with suppliers and customers in Singapore. Ziem Logistics supports these supply chains with air freight via SIN or BTH on our own air waybills, Next Flight Out for urgent components, On-Board Couriers for critical parts and sea freight via Batu Ampar. Customs clearance is handled by a partner team in the Ziem network, under the Ziem Logistics brand and to our procedures, including free trade zone formalities.
Operational logistics facts for Batam
| Hub | Specialisation | Local advantage |
|---|---|---|
| Singapore Changi Airport (SIN), with sea transfer | International air freight | Wide choice of flights for Batam shippers |
| Batu Ampar Port | Containers and feeder services | Main container port of the free trade zone |
| Batamindo and other industrial parks | Electronics and electrical manufacturing | Free trade zone status for imported components |
| Tanjung Uncang shipyards | Shipbuilding, offshore fabrication, project cargo | Urgent spares by air and heavy cargo by sea |
Airports, seaports and connections in Batam
- AirportHang Nadim
BTH - AirportSingapore Changi
SINby ferry - SeaportBatu Ampar
Hang Nadim International Airport (BTH) is Batam's airport, with mostly domestic flights and limited international cargo. Because Batam lies just south of Singapore, many international shipments are flown through Singapore Changi Airport (SIN) and moved across the strait by sea. Batu Ampar Port is Batam's main container port, and Kabil Port on the east coast serves industrial and bulk cargo. Feeder services connect Batam with the Singapore container hub.
Batam is an island with no land link to Singapore, so goods move by sea: cargo vessels and feeders connect Batu Ampar and other ports with Singapore. On the island, a road network links the ports and airport with the industrial parks of Muka Kuning, Kabil and Tanjung Uncang. The Barelang bridges connect Batam with Rempang and Galang to the south. We arrange pick-up and delivery across Batam.
Clearance through the Ziem network in Indonesia
In Indonesia, customs entries are filed by a partner team in the Ziem network. They work under the Ziem Logistics brand and to our procedures; our operations desk prepares the shipment data and remains your contact for the whole shipment.
Customs clearance in Indonesia
Ziem network
Customs clearance in Indonesia is handled by a partner team in the Ziem network, under the Ziem Logistics brand and to our procedures.
For air freight to and from Indonesia we issue our own air waybills.
Importers in Indonesia need a business identification number (NIB) that also serves as the importer ID.
Avoiding delays at customs
Most customs delays come from inconsistent documents: different values on invoice and packing list, missing HS codes or unclear goods descriptions. We review the documents against each other before departure, so the declaration in Indonesia can be filed without queries.
Frequently asked questions
How does the Batam free trade zone affect customs?
Goods brought into the free trade zone from abroad are generally exempt from import duty and import taxes, provided the company is licensed for the zone. When goods leave the zone for the rest of Indonesia, import duties and taxes apply. Our partner team handles both procedures.
Who handles customs for goods arriving in Batam?
A partner team in the Ziem network handles the formalities with Bea Cukai and the free trade zone requirements, under the Ziem Logistics brand and to our procedures. You deal only with Ziem Logistics.
Can you move goods from Batam to Jakarta?
Yes. Moving goods from the free trade zone to mainland Indonesia is treated like an import into the Indonesian customs area, with duties, taxes and possibly import restrictions. We check the requirements with you and prepare the declaration.